Designer for the trust layer between people and autonomous systems.
I design it, build it, and ship it.
A drone reports a damaged roof. A dashboard recommends a change. Somewhere, a person has a few seconds to decide whether to believe it and what to do next. I design for that person, in that moment.
How I got here
I started as an art director in advertising, then studied human-computer interaction at Carnegie Mellon. At the University of Pittsburgh’s Center for Biomedical Informatics, I designed software people could talk to instead of type into.
As a UX consultant, I designed Field Guide for an NIH-funded health study in rural Appalachia. Families sat with more than 120 academic questions on paper, and many of them struggled to read. I turned the survey into a voice that spoke plainly on a tablet. Survey completion rose to 89%, the study kept its funding, and every participant was seen by a dentist.
As the sole product designer at ECSI, a Global Payments company, I redesigned how students paid their loans. Abandoned payments fell by 27%, and calls to the support center fell by 43%.
What I bring
- I go where the work happens, watch it, and find what’s really breaking.
- I design the whole system: people, devices, and the handoffs between them.
- I build design systems that tell people and AI agents what to show, and when.
Coaching made me better at discovery
I wanted to understand the system all software is meant to serve: the human mind. As a solutions-focused coach, I learned to treat the person in front of me as the expert. I listen for the exact words they use and ask what success would look like to them. Then I let their answers shape the work.
I bring that into every product conversation. One client wanted to launch in three markets at once. I asked him what the smallest version would be that could tell him it was working. His answer became the plan.
Now I build what I design
I design and code in React and Next.js, and I build AI agents that keep people in control. For a financial advisor, I built an assistant that answers only from his documents and hands the question back to him when it isn’t sure. I’m rebuilding Field Guide with AI voice. I’ve prototyped operator screens for drone fleets and data centers, where people decide in real time whether to trust what a machine tells them.
Next, I want to set design direction for physical AI and mentor the designers who build it.
People decide whether to trust a system before they can say why. I design for that moment.
Building autonomous systems people have to trust? Let’s talk.